How to Order

Personal diamond means personal touch

Our local Heart In Diamond representative will provide you with the detailed information on the product and will help you to place your order. You can arrange an appointment with our local representative who will visit you in the comfort of your own home or order you can request a Heart In Diamond order kit and we will send to you with paid return tracked postage.Please to discuss your requirement and we will help you every step of the way.

The next steps are:

1. Make your selection

You will have a choice of the preferred diamond, jewellery options and other customizations. Please see Create your own diamond page for available options.


2. Sending us the samples

To send us the hair, please place 0,5 – 2 grams of hair into a sealed, zip-locked plastic bag from the collection kit and mail it via registered mail or courier. For the ashes, we will require 60 -100 grams of cremated ashes, equivalent to 3-6 heaped tablespoons. Your local Heart In Diamond representative will facilitate this for you if you so require.


3. Checking the status of your order

As soon as we receive your signed Purchasing Order Form, you will be issued with a Heart In Diamond ID number which you can use to track the status of your order through an Order Tracking page and also you will receive regular updates each time the process changers via email all the way until we have delivered your special diamond.


4. Delivery of Your Personal Diamond

Your personal diamond will be delivered to you by a Heart In Diamond representative or by authorized courier.


Learn more

To see the available diamond options please visit Create Your Own Diamond page.

If you’re unsure what to choose and want to learn more, please use our Personal Service.