How to
order

Personal diamond means personal touch

Our caring local Heart In Diamond representative will provide you with the detailed information on our product and our order process.
You can choose to place your enquiry via our website or if you prefer please request a complementary order pack.We will help you every step of the way.

The next steps are:

1. Make your selection

Our kind and compassionate representative will guide you hand-in-hand through the process. You have options to start the process, book a consultation, place an enquiry online

We are also happy for you to arrange an appointment if required at our office.

2. Sending us the samples

Your Heart In Diamond representative will facilitate your order and work together to help you with the process.

You can choose to place your order via our website or you can contact us to discuss the process and arrange your order requirements. We request approx 100 grams of cremated ashes or 1/2 cup of hair for each diamond. If you do not have these exact amounts, we can discuss other options available.

3. Checking the status of your order

It is very important to us to ensure that you are kept updated at all times during the process. Your unique Heart In Diamond order ID number will allow full traceability from the moment you place your order. We also provide regular status updates each time the process changers until we have delivered your special diamond.

You can also check the status of your order via our tracking page.

4. Delivery of Your Personal Diamond

Your representative will liaise with you when we have completed your personal diamond and arrange an authorized delivery at your convenience.

Learn more

Jewellery settings catalog

To see the available diamond options please visit Create Your Own Diamond page.

If you’re unsure what to choose and want to learn more request your free consultation.